We want you to love your purchase! If for any reason you are not completely satisfied, we accept returns within 30 days of delivery.
Eligibility:
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Items must be unused, in their original condition, and with all tags/packaging intact.
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Proof of purchase (order number or receipt) is required.
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Sale items are final sale and are not eligible for return or refund.
How to Start a Return:
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Contact our support team at FlowMoOffical@gmail.com with your order number and reason for return.
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Once approved, we’ll provide you with return instructions.
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You are responsible for return shipping costs unless the item arrived damaged or defective.
Refunds:
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Refunds will be issued to your original payment method once the return is received and inspected.
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Please allow 5–10 business days for the refund to appear on your account, depending on your bank or payment provider.
Exchanges:
At this time, we do not offer direct exchanges. If you’d like a different item, please return your original purchase and place a new order.